We, at any time, reserve our right to use external age verification systems, in compliance with federal law. If necessary, we also reserve the right to request proof of identification if necessary. By Law, you must be of legal smoking age for the state in which you reside to use a credit card to purchase electronic cigarette or vape products. In situations where credit card verification is not enough, we may require to re-check your identification card. You will be requested to email or fax a legible copy of your identification clearly showing your age and shipping address. We may require a signed authorization letter with a legible copy of your identification card. We will cancel the order if proper identification cannot be provided in an reasonable time frame.
Fraudulent orders may be reported to the local authorities within your vicinity.
Due to the nature of internet sales, we reserve the right to refuse service to anyone within reason. If you feel your refusal of service was unjust, please contact us through our Contact Us page or via Live Chat. Thank you.